Capacity and Workforce Management

Unlock and Realize the Value in Your EHR Data

“McKesson Performance Visibility™ works well with Epic. We're displaying about 25 data points that enable our staff to act on a lot of clinical data without logging in. With any EHR, you need a way to unlock the data.” — CIO, 23-hospital health network

Electronic health records (EHRs) have greatly simplified data acquisition, but they cannot aggregate, transform or create actionable information from that data. Intelligence is limited to retrospective reporting. Without real-time and forward-looking insights, performance improvement is significantly harder, if not impossible. In many regards, EHRs bear the brunt of providers' frustrations over the new competencies and system capabilities needed to compete today.

EHR Data Is Only Useful When It's Usable and Available

In a July 2015 report, the National Quality Forum suggested that for healthcare organizations to leverage data and analytics for widespread improvements in both quality and cost, data must be more usable and available in real-time.1 The report cites a "desire to move from a retrospective approach to quality metrics and analytics to one that uses real-time data to identify potential challenges and gauge progress."

Data need to be used and combined many times over to make optimal use of your EHR and information from other systems. A data-driven organization relies on three types of analytics:

  • Retrospective
    Understand historical trends, along with process variation and the circumstances under which it occurs
  • Real-time
    Keep everyone informed about current conditions and enable data-driven decisions before it's too late
  • Predictive
    Model “what if” scenarios and forecast needs for the next day, week, month, year

Broadcasting key information in real-time is one of the best ways to break through communication barriers and create forward momentum. For example, a patient tracking system such as McKesson Performance Visibility™ will aggregate relevant information from your EHR and other systems and intuitively display it for everyone to see and use at once. Broadcasting the data on large, centrally located dashboard makes it available anytime, anywhere, at a glance. This approach gives clinicians the EHR data they need without interrupting their workflow to log in, make calls/pages or physically chase someone down.

Predictive analytics rely on historical patterns as well as domain-specific algorithms to forecast future demand for goods and services. Under rapidly changing conditions, expert input should also be used to refine the forecast. When forecasts are combined with real-time information, stakeholders have exceptional insight to drive optimal decisions and actions.

Learn how McKesson Performance Visibility™ and McKesson Capacity Planner™ work together to unlock and leverage your EHR data.

1. http://www.qualityforum.org/Publications/2015/07/Data_for_Systematic_Improvement_Final_White_Paper.aspx