At McKesson Specialty Health ("McKesson" or "we"), we value the trust that healthcare providers and pharmacies place in us to appropriately use and protect personal information. This Privacy Notice informs visitors and regular users of McKesson Specialty Health's Customer Center ("Customer Center") about the purposes for which McKesson may collect, use and share personal information and how it is protected. We want you to be clear how we're using personal information and the ways in which we protect this information. By using this website, you accept the privacy practices presented in this Privacy Notice. We encourage you to read this Privacy Notice in full to understand our privacy practices before using this website or submitting any personal information.
This Privacy Notice applies only to McKesson Specialty Health's Customer Center website (https://mscs.mckesson.com).McKesson affiliates and subsidiaries may have separate websites, sub-domains, and services through other web, mobile, or cloud platforms which are not subject to this Privacy Notice. Additionally, McKesson business partners other third parties have their own websites and services with separate privacy practices. We encourage you to read their privacy notices and understand their privacy practices.
When you use the Customer Center, we may collect personal information about you. Personal information is any information accessed, collected, or used by McKesson that identifies an individual, or can reasonably be used to identify an individual, whether directly or indirectly. The personal information we may collect includes, but is not limited to:
We use various technologies to collect personal information about users of the Customer Center. These technologies include the following:
Some web browsers have a 'Do Not Track' feature. This feature allows you to tell websites you visit that you do not want to have your online activity tracked over time and across websites. These features are not yet uniform across browsers and not broadly supported. This site or service is not currently set up to respond to those signals.
We may use the personal information we collect for purposes such as:
We may also use the information collected for the following purposes:
McKesson may also need to share information with companies, organizations or individuals outside of McKesson if we have a good faith belief that access, use, preservation, or disclosure of that information is reasonably necessary to:
The Customer Center contains links to websites of McKesson affiliates and third-party providers. When you use a link to go from the Customer Center (https://mscs.mckesson.com) to another website, this Privacy Notice is no longer in effect. We encourage you to read the privacy notice of each website you visit.
Where appropriate or legally required, we will describe how your information that we collect through the Customer Center will be used and will provide choices about whether to allow us to engage in that use. To exercise your choice, you may discontinue information collection by deleting cookies in your web browser or discontinue accessing the Customer Center altogether. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.
You can update information about you by calling 800.482.6700 or by emailing credentialing@mckesson.com. We will retain your personal information for as long as your account is active, as reasonably useful for commercial purposes, or as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
As a key provider of services and technology to the healthcare industry, McKesson has implemented programs to address the privacy and security requirements of HIPAA.
This website is not intended for any user under the age of 13, and we do not knowingly collect personal information from children under the age of 13. We request that children under the age of 13 not submit any personal information through the Customer Center website.
McKesson has established appropriate physical, electronic and administrative safeguards to protect the information we collect from or about our users. We restrict access to personal information to McKesson employees, contractors and agents who need to know that information to process it for us, and who are subject to confidentiality obligations. Any sensitive personal information (e.g., credit card number) will be transmitted in an encrypted form using SSL encryption. Notwithstanding our security safeguards, it is impossible to guarantee 100% security in all circumstances. If you have any questions about security or have reason to believe that your interaction with us is no longer secure (for example, you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting McKesson at Privacy@McKesson.com.
We may periodically update this Privacy Notice to describe new features, products or services we offer and how it may affect our use of personal information about you and your controls. Since we may change this Privacy Notice, we recommend that you check the current version available from time to time. If we make changes to this notice, we will update the "Effective Date" at the beginning of this notice.
If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please contact us at: Privacy@McKesson.com. You may also write to us at: