iKnowMed^SM Generation 2 is implementing Okta

All iKnowMed users will be required to use Okta two-factor authentication to access iKnowMed.

Okta provides an additional layer of security at login through two-factor authentication.

• Enhanced Security: Okta's security measures will fortify the login process, ensuring your data remains safe and sound.

• Faster Sign-In: Once Okta integration is complete, signing in will be quicker and more straightforward.

Your Ontada Technology Account Manager will work with your practice to create a custom schedule to support a seamless transition to using Okta.

1. Your Ontada Technology Account Manager will work with your practice to create a custom schedule to support a seamless transition to using Okta.

2. You’ll need to identify a technical lead at your practice to assist with testing and implementation. Additionally, a person at your practice will need to be identified to support user maintenance and assist your staff.

3. All users will need to make sure they have an active and unique email address accurately listed in their iKnowMed Account, listed in User Details.

The user setting up Quick Login will be asked to close all active sessions in Chrome and then open iKnowMed again. This is needed to clear the active Okta user login so that the provider coming in will be prompted through the login process.

Quick Login will not allow you to bypass signing in with Okta. Providers will need to login with their Okta credentials.

You will need to create a unique account with a unique email address, that would be provisioned at each instance of iKnowMed you would like to access.

No, the move to Okta will not impact your use of a PIN in iKnowMed.

Yes, once your practice has started using Okta you will be required to use Okta to access Read Only.

If you don’t have an email address associated with your iKnowMed account, you will be asked to provide one when your practice starts using Okta.

Email addresses can only be used for one single iKnowMed account. If multiple users share an email, the first person that sets up Okta using that email will claim it’s use. Subsequent users who set up Okta will be required to use a different email address.

Each user needs to create an account using a unique email address.

Yes, your practice administrator will continue to have the ability to reset passwords for their practice.

If you want to continue using this account, please update each account with a unique email address to continue access.

No, downloading an app isn’t required to complete multi-factor authentication through Okta. The Okta Verify App is available to use for multi-factor authentication on your mobile device or desktop. You can also choose to authenticate via phone call or text.

Each login to a different computer will require the user to authenticate through Okta. Quick Login will still be available for use.

Quick Login will not allow you to bypass signing in with Okta. Providers will need to login with their Okta credentials.

The email address you use for USON Okta should be added to your iKnowMed profile to ensure a seamless experience.

You will need to use the email address associated with your US Oncology Okta credentials.

Third-party user and consultant accounts will be provisioned in the same way users accounts at your practice are created. Each iKnowMed account requires a unique email.