iKnowMed Mobile Release Notes

iKnowMed Mobile 12.0.0 Release Notes

iKnowMed Mobile version 12.0.0 is required to continue placing orders from the mobile app.

What’s new

  • Starting Sunday, Feb. 2, 2025, orders will no longer be supported unless iKnowMed Mobile is updated to version 12.0.0. Your app may be set to update automatically. If you've turned off this setting, check your update settings or manually update the app.

  • The username login field now has a clear button.

Fixes

  • An issue when signing with PIN has been resolved.

  • An issue causing iKnowMed Mobile for iPad to crash when working in the Medications section has been resolved.

  • Minor fixes and stability improvements.

iKnowMed Mobile 11.0.0 release notes

November 2024

iKnowMed Mobile version 11.0.0 contains important security updates.

Fixes

Notifications and security recommendations have been added when launching iKnowMed Mobile from unprotected or Jailbroken/rooted devices.

10.0.0 Release Notes

October 2024

iKnowMed Mobile version 10.0.0 includes new functionality allowing users to see other providers’ schedules in the visit list, additional result flags, a redesigned login screen, and multiple fixes.

What’s New

  • Users can now tap a new icon at the top of the Visit List, choose a provider from the resource list, and view that provider’s schedule in the Visit List. A banner displays detailing which provider’s schedule is currently displayed. Dismiss the banner to return to the standard visit list. Users must have the required permissions to view other providers’ schedules in the Visit List.

  • Additional result flag designs have been added to make viewing abnormal results clearer.

  • The iKnowMed Mobile login screen has been redesigned to match iKnowMed Generation 2 designs.

Fixes

  • An issue causing the wrong patient chart to open when patients with nearly identical MRNs are listed in patient search results has been resolved.

  • An issue preventing some users from being able to upload attachments using their mobile device camera has been resolved.

  • An issue preventing patient middle names from displaying as expected has been resolved.

  • An issue allowing users to save a problem with an invalid date has been resolved.

9.1.0 Release Notes

September 2024

iKnowMed Mobile version 9.1.0, includes fixes and stability improvements.

Fixes

  • Certain non-critical URL inconsistencies have been resolved.

  • Composing a message now has improved stability.

9.0.0 Release Notes

August 2024

In iKnowMed Mobile version 9.0.0, users can send messages directly from the patient chart and search for patients using voice input. There are also important stability and experience fixes.

What's New

  • Messages can now be sent directly from the patient chart view. Click the message icon at the top of the chart to open a new messages regarding that patient.

  • Patient search now supports voice input. Tap the microphone icon in the search bar to perform a voice search.

Fixes

  • An issue preventing proper auto-scrolling when composing a message has been resolved.

  • Visual inconsistency causing views in patient search and messages has been fixed maintaining design patterns throughout the app.

  • A rare issue causing iKnowMed Mobile for iPad to crash when certain areas of the screen were tapped during app startup has been resolved.

8.0.1 Release Notes

July 2024

iKnowMed Mobile version 8.0.1 includes an important fix related to Okta login functionality.

Fixes

An issue preventing certain Okta users from logging in as expected has been resolved.

8.0.0 Release Notes

June 2024

iKnowMed Mobile version 8.0.0 includes additional improvements to e-Prescribing and various UI changes to enhance the overall user experience.

What's New

  • iKnowMed Mobile e-Prescribing now supports selecting and changing the Supervising Physician when placing an order.

  • When creating an order, a note has been added under “Instructions replace required fields” that enumerates exactly which fields the instructions replace.

  • Users can now see the problem category in the Problems card.

  • When there is an Okta login issue, the corresponding error will display for the user on the login screen.

  • Badge styling has been updated to improve legibility.

Fixes

  • An error preventing future dates from displaying red when adding a problem has been resolved.

7.0.0 Release Notes

April 2024

iKnowMed Mobile version 7.0.0 adds visit list improvements, saves your username at the login screen for a quicker login experience, and includes important fixes.

What's New

  • The visit list now displays appointment type for greater clarity regarding the patient’s upcoming appointment.

  • Username is now saved at the login screen making login easier. Ensure your app is up to date and FaceID is enabled for the smoothest login experience. To enable FaceID in iKnowMed mobile, go to More > Settings. Additionally, enable FaceID from the device settings through Settings > Face ID & Passcode > Use Face ID For > Other Apps > Toggle on for iKnowMed.

Fixes

  • Small adjustments have been made to patient banner spacing and alignment to provide a cleaner experience.

  • An error causing a previous patient chart to open when selecting from patient search results has been resolved.

6.0.0 Release Notes

February 2024

iKnowMed Mobile version 6.0.0 adds important updates to the patient search experience.

What's New

  • Providers can now search for patients using date of birth in MM/DD/YYYY format.

  • Attending provider now appears beneath the MRN in patient search results.

  • When a provider searches for a patient, they will see the patients for whom they are the attending provider at the top of the results.

5.0.0 Release Notes

January 2024

iKnowMed Mobile version 5.0.0 includes additional preparation for Okta secure login and an important defect fix.

What's New

Additional work has been completed as a part of our Okta implementation preparation. Users will not see a change until Okta has been implemented for their practice.

Fixes

An issue preventing the pharmacy selection screen from displaying properly when editing an order has been fixed.

4.0.1 Release Notes

December 2023

iKnowMed Mobile version 4.0.1 includes additional preparation for Okta secure login.

What's New

As part of our Okta implementation preparation, areas of the application that previously required the use of a Password or Password/PIN, will now only accept a PIN. Passwords will no longer be accepted. For more information, view the December 3.41.1 release notes.

View December 3.41.1 Release Notes

4.0.0 Release Notes

November 2023

iKnowMed Mobile version 4.0.0 includes preparation for Okta secure login.

What's New

  • All users now see a 2-step login screen, entering their username first and then their password.

  • Internal iKnowMed Mobile superusers can now use Okta to securely log into the app.

  • Internal superusers who have not been migrated to Okta are notified they must migrate by December 11, 2023 to continue using iKnowMed Mobile.

iKnowMed Mobile e-Prescribe

 

Send new medication prescriptions, including Schedule 2 drugs, straight to the pharmacy using the latest version of iKnowMed Mobile to save time and have patients’ prescriptions ready faster.

This information will sync with the desktop version of iKnowMed to ensure you’re always working with real-time information.

The app also provides and syncs with the lists of a patient’s past and active medications and their previously ordered medications from the desktop version of iKnowMed.

View the full Release Notes

3.0.1 Release Notes

September 2023

Fixes

  • An issue with the two-factor authentication timer and timeout message displaying incorrectly has been resolved.

3.0.0 Release Notes

August 2023

iKnowMed Mobile version 3.0.0 gives select providers access to our e-prescribing beta.

2.7.1 Release Notes

March 2023

iKnowMed Mobile version 2.7.1 includes multiple important bug fixes.

Bug Fixes

  • Provider's caller ID is blocked when making a call to an emergency contact. This ensures provider's privacy when making calls from iKnowMed Mobile.

  • Issues resulting in unexpected archive behavior and screen flashes when archiving or unarchiving messages on iPad in portrait mode have been resolved.

 

2.7.0 Release Notes

January 2023

iKnowMed Mobile version 2.7.0 includes exciting updates to the Medication section of the Patient Chart. Users now have greater flexibility to view and sort medications for their individual workflows.

New Features

  • Instead of displaying the first 3 medications in the Medications section, users can choose to display the following medication category links: Active, Prescriptions, In House, and External. Tapping one of these links takes the user to a list of medications in that category, making it easier to manage patients with higher medication counts.

  • When viewing a full list of medications, users can choose to group medications by Active, Inactive, and Removed or group by Prescription, In House, and External. Additionally, users can choose to sort medications alphabetically or sort medications by date.

  • When viewing a list of active medications, users will see the following medication details: medication name, dose and form, route and frequency, dispense quantity, last order date, and number of refills.

  • When attempting to view a restricted patient chart or details regarding a restricted patient chart, users are directed to view the information on the iKnowMed Generation 2 web application.

2.6.1 Release Notes

November 2022

iKnowMed Mobile version 2.6.1 makes the result review process quicker and easier than ever. Additionally, there are multiple fixes and stability improvements.

New Features

  • When a user signs off on a result, the signed result is dismissed and the next result is automatically highlighted and displayed on screen.

  • For increased security, restricted patients can no longer be viewed in iKnowMed Mobile. When attempting to view a restricted patient, a message informs the user the restricted patient must be accessed using the iKnowMed Generation 2 web application.

Bug Fixes

  • An issue causing iKnowMed Mobile to crash on iPhone Pro Max models when after rotating the screen while viewing lab results has been resolved.

  • An issue causing message dates to be pushed off screen when displaying longer names has been resolved.

  • An issue preventing visits from displaying correctly on iPad when in portrait mode has been resolved.

  • An issue causing calendar text to overlap while using larger text sizes has been resolved.

2.6.0 Release Notes

September 2022

iKnowMed Mobile version 2.6.0 includes our new Regimen card item that displays active regimen details.

New Features

  • The new Regimen card in the Patient Chart now shows the regimen name, individual drugs, start and end dates, status, instructions, and dosage for the active regimen. Tap the card to view additional regimen information.

  • User groups and individual users appear in collapsible sections when searching for recipients while composing a message, making it easier to find the desired recipient when a search returns many results.

Bug Fixes

  • An issue resulting in the incorrect column being highlighted when viewing lab results has been resolved.

  • An issue resulting in the navigation bar becoming obscured while viewing documents has been resolved.

2.5.2 Release Notes

July 2022

iKnowMed Mobile version 2.5.2 includes important issue fixes.

Bug Fixes

  • An issue preventing Apple Watch users from being automatically logged out after extended periods of inactivity has been resolved.

  • An issue preventing the proper screen from displaying when a patient search contains no results has been resolved.

2.5.1 Release Notes

June 2022

iKnowMed Mobile version 2.5.1 includes important issue fixes.

Bug Fixes

  • An issue preventing messages from being correctly auto-archived after a reply has been resolved.

  • The user is now notified when a messages fails to send, save as a draft, or completely load.

  • After a failed biometric login, the user is properly notified and username/password must be used to login.

  • An issue where enlarging text through iOS accessibility settings prevented the app from launching properly has been resolved.

2.5.0 Release Notes

April 2022

iKnowMed Mobile version 2.5.0 introduces new features in Messaging, File Upload, Apple Watch Complications, and includes important issue fixes.

What's New

  • Users can now tap a recipient name in a message to quickly compose a new message to that person.

  • When a new document is uploaded using the Attachment Upload screen, a new File Type field will display to provide more context when viewing uploaded documents.

  • We’re introducing a new Patient Search complication that allows users to open Patient Search on the Apple Watch with a single tap. Additionally, we’ve redesigned the complications to be compatible with more watch faces. If you want to use one of the new designs, you will need to replace your existing complication with the new complication of your choice.

    See how to replace complications

Fixes

  • An issue preventing uploaded document previews from displaying correctly has been resolved.

2.4.4 Release Notes

March 2022

General issue resolutions and stability improvements.

What's New

  • When archiving a message, users will now be automatically navigated to the next message in the folder.

  • On Apple Watch, tap a message participant to compose a new message with that recipient or group prefilled.

  • Files uploaded within Attachments are now limited to 20MB.

2.4.3 Release Notes

March 2022

General issue resolutions and stability improvements.

Fixes

  • Draft and Sent messages can now be archived.

  • Patient Search results on Apple Watch are now consistent regardless of input method.

2.4.2 Release Notes

February 2022

iKnowMed Mobile version 2.4.2 features new improvements to the Worklist and additional message functionality for Apple Watch.

What's New

Worklist

  • When viewing labs that require signature before being released to the patient portal, users will see a Sign and Release button. When viewing labs that do not require signature before being released to the patient portal, users will see a Sign button. This provides greater differentiation between labs that require signature for release, and those that do not.

  • When viewing a lab result, at the bottom of the screen users will see a Provider Review section that displays if the result has been signed, if it has been flagged as sensitive, and if it has been released to the patient.

  • When viewing multiple Worklist items, users will see a Withheld label on items that have not been released to the patient.

  • When signing and releasing a lab result that has been withheld from the patient portal, users will see a text disclaimer in the interpretations panel that says: This lab has been withheld by your practice and any interpretations or comment you add will be released to the patient.

Apple Watch

  • Users can now view, open, edit, and send message drafts composed on other devices from Apple Watch. The only exception to this is message drafts containing rich content such as Macros or multimedia.

  • Users can now Reply to and Forward messages from Apple Watch.

2.4.1 Release Notes

January 2022

iKnowMed Mobile version 2.4.1 introduces new Handoff functionality between iPhone/iPad and various Apple Watch improvements.

What's New

Handoff

  • Handoff for patient demographics now works between iPhone and iPad, allowing users to seamlessly continue patient related workflows across devices.

Apple Watch

  • Quick Actions for Patient Search and Next Visit allow easy access to patient and visit information. Search using dictation, Scribble, or keyboard entry on supported devices.

  • For Apple Watches paired with an iPhone, under the More tab, users now have an option to sync their Auto Archive Messages on Reply setting with their iPhone. Alternatively, users can maintain a custom setting that is different from their iPhone app setting.

Bug Fixes

  • Improved navigation styling when using on M1 macOS devices.